FAQ's - Employers
- Why should organisations have a 'hotline' service?
- Is the service anonymous and confidential?
- How much does it cost?
- What are the advantages of using Report-It-Now, over a company contact person or the HR department?
- What sort of things can be reported?
- If an incident is reported, what happens next?
- Who is involved/owns Report-It-Now?
- What geographic coverage does Report-It-Now provide?
- Is it 24/7 contact service?
- Is it only for big companies or multi-nationals?
- I have a great relationship with my staff, and they would tell me if anything was happening, why should I use Report-It-Now?
- We have a company culture of trust and honesty, won't this type of service undermine it?
- How will staff know how to contact Report-It-Now?
- Is it only for employees?
- Is Report-It-Now a New Zealand Company?
- Why was Report-It-Now started?
- Is it free to call from my mobile phone?
- Do you record or trace calls?
Why should organisations have a 'hotline' service?
There have been a number of high profile fraud cases in recent times, and research has revealed that 40% of detected fraud has resulted from a ‘tip-off', making them the leading method of fraud detection.
A recent international study of hotline effectiveness found -
- 65% of reports to a hotline warranted further investigation
- 10% of reports involved corruption or fraud
- In 71% of cases, hotline reports were the first notification of issues.
- Companies with a hotline cut fraud losses in half.
Report-It-Now provides people with the system to report incidents and actions that concern them.
Is the service anonymous and confidential?
Absolutely. We protect and respect the anonymity of the discloser as well as the confidentiality of the information/report.
What are the advantages of using Report-It-Now, over a company contact person or the HR department?
Research indicates that people are more likely to call, and are more open with an independent, confidential third party service. On occasion a senior manager or HR person may be implicated in an incident.
How much does it cost?
Service Fees are relative to the number Full Time Employees (FTE's) and the term of the contract. You will find our rates cost-effective when compared to the risk of not having a system to detect misconduct. Please fill out the enquiry form and you will receive a personal reply.
What sort of things can be reported?
- Violations of Governmental Regulations
- Fraud
- Falsification/Destruction of Company Records
- Workplace Violence
- Substance Abuse
- Discrimination
- Sexual Harassment
- Conflicts of Interest
- Release of Proprietary Information
- in fact any issue which is of legal, moral and/or ethical concern to a person.
If an incident is reported, what happens next?
A detailed and confidential report is compiled by a Report-It-Now representative and forwarded to a nominated Company contact person.
Who is involved/owns Report-It-Now?
Please see our staff profiles .
What geographic coverage does Report-It-Now provide?
Report-It-Now is international, as long as reportees have access to a telephone or internet connection, they can contact us.
Is it 24/7 contact service?
Yes.
Is it only for big companies or multi-nationals?
No, statistics indicate small and large companies alike suffer from theft, fraud and wrongdoing. In fact the damage to a small or medium business can be more crippling than for a larger company and often they do not have the same level of audit and compliance systems in place to prevent issues.
I have a great relationship with my staff, and they would tell me if anything was happening, why should I use Report-It-Now?
Statistics show that all businesses are vulnerable, but a hotline service is a key tool in the prevention and detection of wrongdoing.
We have a company culture of trust and honesty, won't this type of service undermine it?
No, by providing this service the Company is taking an active step in demonstrating their commitment and support of open, ethical and honest communication - there is nothing to hide.
How will staff know how to contact Report-It-Now?
Report-It-Now works closely with the Company to ensure appropriate materials are developed to alert staff, contractors, suppliers etc to our service.
Is it only for employees?
No, often information comes from a range of sources including public, suppliers, contractors and other stakeholders.
Is Report-It-Now a New Zealand Company?
Yes, it is a wholly owned limited liability NZ Company.
Why was Report-It-Now started?
Evidence suggests that fraud and wrongdoing in organisations is on the rise, two of the Report-It-Now Directors searched for a local NZ service to provide a confidential hotline service and none was available. Globally, the trend is for companies to utilise an external reporting management system. From this, the idea of Report-It-Now was created.
Is it free to call from my mobile phone?
Yes, it is a toll free 0800 contact number.
Do you record or trace calls?
No, though notes are taken by the interviewer through the phone discussion.